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DOI: 10.1177/135676679600200308 Should travel companies be selling on-line?Genysys, Clarendon House, 125 Stanley Road, Borehamwood, UK The Internet has been hyped to such an extent that travel companies are fearful of losing out by not introducing on-line marketing and distribution systems. The paper compares the Internet with established marketing and distribution tools, provides an analytical framework for decidiitg relative level of investment in on-line technology and predicts the effect the Internet will have on the sale of travel products.
Key Words: Internet cyberspace on-line PC/TV convergence
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